I help organisations rethink their customer experiences, design digital services and adapt their business model as a result. I typically work as a strategy or product/service design lead. You can learn more about my work here. I’m usually based in Edinburgh, Scotland, but my work takes me places. I pride myself on my versatility and curiosity.

I studied Actuarial Science at Heriot-Watt University in Edinburgh and have since gained my CIMA/CGMA qualification. I’m also a ScrumMaster and a Saltire Scholar.

I enjoy technology, coffee, and podcasts.

I live with my wife, Michelle, and our two Chihuahuas, Belle and Meeko.

Some Recommendations

You should read/watch/listen to these:

I’m currently:

My favourite blogs are:

This blog is hosted on GitHub Pages using the wonderful Jekyll and Working Copy.