We need geo-historians, offline and online.
Goldman Sachs may be the most influential retail banking provider in the next generation of financial services. And not a single end customer will know about it.
Practical use cases and lost causes in the blockchain gold rush.
When product design and marketing collide.
There’s an unbelievable amount of creation going on right now.
Saving early and often with four great iOS apps.
iOS 14 offers a new, streamlined experience that’s perfectly suited for transactional financial services.
The model makes sense in theory but faces challenges in reality.
Digital doesn’t replace cash; it replaces card - the app is now your product.
Badly designed experiences are driving unnecessary customer servicing, ultimately killing companies’ ability to scale and compete.
Customers don’t buy rationally; the ‘why’ behind a purchase can be more revealing than the purchase itself.
Google, Apple, Facebook, and Amazon have all explored the obvious use cases; where they go next may dramatically alter the global market.
What does it look like when you build a bank like a tech firm?
My recommendations for podcasts and my app of choice.
We can all benefit from a smoother travel experience - here’s some tips to make that happen.
The fifth post in a series on the developments taking place within mobile technology.
The fourth post in a series on the developments taking place within mobile technology.
The third post in a series on the developments taking place within mobile technology.
The second post in a series on the developments taking place within mobile technology.
The first post in a series on the developments taking place within mobile technology.
I recently set out to rebuild my (this) blog using open web standards whilst learning a thing or two along the way.
I believe enough pieces of the puzzle are coming together to allow truly modern banking to incubate and develop, especially within the UK.
The problem with terms like ‘digital natives’ and how it’s used as an excuse for poor products.
Apple Pay has arrived, could this mark the beginning of the mobile payments explosion?
I don’t think I’ve ever told anyone this. I’m not scared of what they will think or perhaps even do, I just like to keep it to myself.